Témoignages Clients

When booking our Sumatran holiday we looked at a number of Sumatran travel agencies and ended up choosing Ravelino. They were always took calls, responded to emails promptly and customised our 14 day itinerary to suit us. Ravelino's price was very reasonable compared to other similar quotes we received. On arrival in Medan we were greeted by our guide Anton and our driver Sis. Anton was very knowledgeable, had many stories to tell (been guiding since the late 70's)and spoke very good English. Sis was an amazing and confident driver his ability made us feel very safe in sometimes very crazy road/traffic situations. Sis was also a really nice guy. Together Anton and Sis drove us around showing us the amazing scenery, food and culture of North Sumatra, adding in their own stories and local knowledge making this a trip we will never forget. They made sure they broke up long drives with plenty of stops, gave us plenty of photo opportunities and stopped of at numerous places that interested us on the way (we never felt rushed). During the trip our kids were briefly affected by gastro, both Anton and Sis showed incredible patience given that we needed to complete a very long drive on that day. They also went out of their way to try and find them a doctor. I would highly recommend Ravelino, they are a very genuine and passionate tour organisation, they also included specialised guides along the way to ensure we got the best experience. I would also like to make special mention of Ifan, Ravelino's driver/guide in Banda Aceh. Ifan is a true character that is so incredibly passionate about his region and shared his own personal experience of the Tsunami with us while showing us around. He then took us to an amazing feast at one of his favorite restaurants. Thank you Ravelino, you made our holiday so special.